Warranty Policy

Customer satisfaction is our top priority. We are confident in issuing the best warranty policy in the market for natural agarwood products.

1. Warranty Conditions

• Lifetime scent warranty. The bracelet will retain its natural aroma forever.
• Free string replacement and bead polishing during use.

2. Return Policy

1-to-1 exchange within 30 days if the product has a manufacturer defect or the customer discovers the product is not natural agarwood.